| Thank you for the opportunity
to serve you in your cleaning needs. I trust that we were
able to achieve maximum soil removal, maximum spot removal,
and that we did it in a courteous, efficient and timely manner.
If you have any comments on our service please contact us
1. Please do not slip and fall.
Damp carpet can be slippery. Please be careful when using
stairs and also when walking from the freshly cleaned carpet
to any hard surface, such as vinyl or tile. Your shoes will
be damp and you could fall. It is best to stay off of the
carpet for at least 2-6 hours after cleaning if possible.
Also, damp carpet can pull dirt off the soles of shoes, especially
dark sole shoes. Please keep children and pets off damp carpet
until it dries.
2. Warm moving air dries carpet quickly.
Moving air dries carpet quicker. The boundary layer of air,
the few inches above the carpet, is usually high in humidity
as the carpet is drying. In the winter or cold days, please
turn on the heater. Warm air holds more moisture and dries
carpet quicker. On hot humid days, you may want to use the
air conditioning, if available, to create dryer air and air
movement. Otherwise, open windows and doors and have fans
blowing on the carpet. Ceiling fans should always be turned
on blowing down, no matter what weather.
3. Try to keep traffic off the carpet for at least
2-4 hours.
After we are done cleaning, the carpet fibers are left standing
up; much like it was from the factory. Heavy traffic will
simply lay the fiber back down. This may also increase the
dry time.
4. If soil protection is applied
For maximum results, the soil protection should be allowed
to dry before heavy traffic is allowed on the carpet. Also,
we prefer that exposed skin, such as feet and pets be kept
off until dry.
5. If furniture has been blocked or tabbed, please
leave these protectors in place for 24 hours
Even though the carpet may feel dry to the touch after an
hour, we ask that you leave the blocks and/or tabs in place
for a full 24 hours. This will protect your furniture as well
as the carpet. We want to prevent wood stain transfers as
well as rust from metal clips found on the legs of some furniture
6. Some carpets may swell when cleaned.
This usually occurs in carpets that are in need of stretching
and shows up as ripples in the carpet after cleaning. The
ripples will go away and lay back down within 48 hours. If
this occurs, you may want to consider having your carpet “power
stretched”.
7. Try to take care of the spots and spills as soon
as possible
Most spots and spills can be taken care of by yourself if
you get to them right away. Hopefully, you will have a carpet
spotter and a white towel handy. Also, don’t panic!
Most damage is done when someone is in a hurry and they go
after the spot to aggressively. If you ever have any questions,
please call us or visit our comprehensive online spot removal
guide.
8. Vacuum Vacuum Vacuum
Slow Down! The biggest mistake made vacuuming is going too
fast. Up to 79% of the soils found in carpet are the dry gritty
variety and can be effectively removed with thorough vacuuming.
A regular maintenance schedule including vacuuming and periodic
professional deep cleaning can not only extend the life of
your carpet, but also keep it fresh and beautiful. Please
thoroughly vacuum your carpet BOTH 24 hours BEFORE your scheduled
cleaning and 24 hours AFTER. |